WEBSITE TERMS & CONDITIONS

These Website Terms & Conditions (“Terms”) govern your access to and use of the website located at www.citruscleaningco.com (the “Website”), including all content, features, and services available through the Website. By accessing or using the Website, you (the “User” or “you”) agree to be bound by these Terms. If you do not agree with these Terms, please do not access or use the Website.  These Terms constitute a legally binding agreement between you and Citrus Cleaning Co. (“we,” “us,” or “our”).

1. Services Provided via the Website

Informational Purpose: The Website is primarily intended to provide information about our cleaning services, allow users to request service estimates, and facilitate communication with us. The Website does not constitute an offer to provide cleaning services.  Any service agreement will be negotiated and executed separately.

Service Information: We strive to ensure that all service descriptions, pricing, and availability displayed on the Website are accurate and up-to-date. However, we do not warrant or represent that the information on the Website is complete, accurate, reliable, current, or error-free.  Service availability may change without notice due to factors beyond our control, including but not limited to, scheduling conflicts, staffing limitations, and changes in demand.  We do not warrant that the Website or its content will be available uninterrupted or error-free, or that any defects will be corrected.

Service Estimates: Submitting a request for a service estimate through the Website constitutes an inquiry only and does not create any obligation on our part to provide cleaning services or on your part to retain our services.  The estimate provided is based on the information you provide and is subject to change upon further inspection of the property and discussion of your specific needs.  The final price for services will be determined and agreed upon in a formal Service Agreement.

Service Bookings:  Booking inquiries made through the Website are non-binding.  While you may express interest in booking a service through the Website, a service booking is only confirmed after you and Citrus Cleaning Co. execute a formal, written Service Agreement that outlines the scope of services, pricing, scheduling, and other material terms.  We will contact you after you submit a booking inquiry to discuss your needs, provide a detailed estimate (if necessary), and finalize the Service Agreement.

Pricing: Prices displayed on the Website are for general informational purposes only and are subject to change without notice.  These prices are not guaranteed and may vary based on several factors, including but not limited to, the size and condition of the property, the type of cleaning services requested, the frequency of service, and any special requests.  The final price for your cleaning service will be clearly stated in your individual Service Agreement.

Modifications to Services: We reserve the right to modify or discontinue any service offered through the Website at any time without notice.

2. User Responsibilities and Limitations:

Eligibility: By using the Website, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into a binding agreement.

Accuracy of Information: You are responsible for providing accurate, current, and complete information when requesting service estimates, submitting booking inquiries, or otherwise communicating with us through the Website. You agree to promptly update any information you provide to us if it changes.

Prohibited Activities: You agree not to:

·      Use the Website for any unlawful or unauthorized purpose or in violation of any applicable local, state, national, or international law, regulation, or ordinance.

·      Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.

·      Interfere with or disrupt the operation of the Website or the servers or networks connected to the Website, or disobey any requirements, procedures, policies, or regulations of networks connected to the Website.

·      Attempt to gain unauthorized access to any portion of the Website or any systems or networks connected to the Website, including but not limited to, other users’ accounts, computer systems, or networks.

·      Use any robot, spider, scraper, or other automated means to access the Website for any purpose without our express written consent.

·      Transmit or distribute any viruses, malware, worms, Trojan horses, or other harmful code or files.

·      Infringe on any intellectual property rights of Citrus Cleaning Co. or any third party.

·      Use the Website in any manner that could damage, disable, overburden, or impair the Website or interfere with any other party’s use of the Website.

·      Use the Website to solicit or collect personal information from other users.

·      Use the Website to harass, abuse, insult, intimidate, or threaten any other user or any of our employees or representatives.

Account Responsibility: If you create an account on the Website, you are responsible for maintaining the confidentiality and security of your account credentials (username and password) and for all activities that occur under your account, whether or not authorized by you. You must notify us immediately of any unauthorized access to or use of your account or any other suspected breach of security.  We reserve the right to suspend or terminate your account at any time, for any reason, without notice.

3. Data Collection, Storage, and Usage Policies:

Intellectual Property: All content on the Website, including text, graphics, logos, images, audio clips, video clips, software, and other materials (the “Content”), is the property of Citrus Cleaning Co. or its licensors and is protected by copyright, trademark, and other intellectual property laws.  You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the Content, in whole or in part, without our prior written consent, except as expressly permitted by these Terms.

User-Generated Content: If you submit or post any content to the Website, including but not limited to reviews, testimonials, comments, or other materials (“User Content”), you grant Citrus Cleaning Co. a non-exclusive, royalty-free, perpetual, irrevocable, worldwide license to use, reproduce, modify, adapt, publish, translate, create derivative works of, distribute, and display such User Content in any form and for any purpose, including but not limited to, marketing and promotional purposes. You represent and warrant that you own or have the necessary rights to grant this license to us.  You are solely responsible for the User Content you submit, and you agree not to submit any User Content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically, or otherwise objectionable.  We reserve the right to remove or modify any User Content at any time, for any reason, without notice.

Privacy Policy: Our Privacy Policy, which is incorporated into these Terms by reference, explains how we collect, use, and protect your personal information.  By using the Website, you agree to the terms of our Privacy Policy.  It is your responsibility to review our Privacy Policy.

4. Disclaimers and Limitations of Liability:

Disclaimer of Warranties: The Website and all Content and services provided through the Website are provided “as is” and “as available” without any warranties of any kind, either express or implied.  We do not warrant that the Website will be uninterrupted, error-free, or that any defects will be corrected.  We do not make any warranties regarding the accuracy, completeness, reliability, suitability, or availability of the Website, the Content, or any services offered through the Website.  To the fullest extent permitted by applicable law, we disclaim all warranties of any kind, whether express or implied, including but not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability: To the fullest extent permitted by applicable law, Citrus Cleaning Co. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising out of your access to or use of the Website, the Content, or any services offered through the Website, even if we have been advised of the possibility of such damages.  Our total liability to you for any claim arising out of or relating to these Terms or the Website shall not exceed $10.  Some jurisdictions do not allow the exclusion or limitation of certain damages, so this limitation may not apply to you.

5. Indemnification

You agree to indemnify and hold harmless Citrus Cleaning Co. and its affiliates, officers, directors, employees, and agents from any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Website, your User Content, your breach of these Terms, or your violation of any law or regulation.

6. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Virginia, without regard to its principles of conflicts of law.

7. Dispute Resolution

Any dispute arising out of or relating to these Terms or the Website shall be resolved through binding arbitration in Virginia.

8. Changes to these Terms

We reserve the right to modify or update these Terms at any time, without prior notice.  Any changes will be posted on the Website and the revised Terms will be effective immediately upon posting.  Your continued use of the Website following the posting of revised Terms constitutes your acceptance of the revised Terms.  It is your responsibility to check these Terms periodically for changes.   

9. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.   

10. Waiver

No waiver of any breach of these Terms shall be deemed to be a waiver of any subsequent breach.  Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

11. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Citrus Cleaning Co regarding the Website and supersede all prior and contemporaneous communications and proposals, whether oral or written.   

12. Assignment

You may not assign these Terms or any of your rights or obligations hereunder without our prior written consent.  We may assign these Terms or any of our rights or obligations hereunder at any time without your consent.   

13. Third-Party Links

The Website may contain links to third-party websites that are not owned or controlled by us.  We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites.  By clicking on a third-party link, you acknowledge and agree that we are not responsible for the availability or accuracy of such websites or the information, products, or services offered on such websites.  You further acknowledge and agree that we shall not be liable for any loss or damage caused or alleged to be caused by or in connection with the use of or reliance on any content, goods, or services available on or through any third-party websites.  We encourage you to review the terms and conditions and privacy policies of any third-party websites you visit.   

14. International Use

The Website is offered and controlled by Citrus Cleaning Co. from its facilities in Virginia.  We make no representations that the Website is appropriate or available for use in other locations.  Those who access or use the Website from other jurisdictions do so at their own volition and are responsible for compliance with all applicable local laws and regulations.   

15. Termination

We reserve the right to terminate your access to the Website at any time, for any reason, without notice, which may result in the forfeiture and destruction of all information associated with your account.  All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.   

16. Headings

The headings in these Terms are for convenience only and do not affect the interpretation of these Terms.

17. Accessibility

We are committed to making our Website accessible to everyone.  If you experience any difficulties accessing or using the Website, please contact us.

18. No Partnership:

Nothing in these Terms shall be construed to create any partnership, joint venture, agency, or employment relationship between you and Citrus Cleaning Co.

19. Force Majeure

Neither party shall be liable for any failure or delay in performing its obligations under these Terms to the extent that such failure or delay is caused by an event of Force Majeure, including but not limited to, acts of God, war, terrorism, riots, embargos, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, or materials.   

Contact Us

If you have any questions about these Terms, please contact us at:

Citrus Cleaning Co.

571-601-9555

info@citruscleaningco.com